From: Ethnic representation within virtual reality: a co-design study in a forensic youth care setting
Design principles and strategies | Best practices |
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Inspiration through empathizing | |
Recruitment | Determine the population of interest (who do we need to hear from?) |
Think about a variety of factors (age, gender, ethnicity, health conditions, and social position) | |
Observation | Learn about patients and their behavior by observing them in a clinically relevant context |
Observe what patients do in a specific context and what they see and say | |
Patient interviews | Perform individual cognitive interviews and focus groups with patients to learn about their relevant needs, struggles, experiences, fears, aspirations, and expectations |
Document a diverse set of opinions from a variety of patient profiles across ages (eg, above vs below “digital divide”), comorbidities, and experience and comfort with technology (eg, technophiles vs technophobes) | |
Expert interviews | Perform cognitive interviews and focus groups with relevant experts representing different points of view such as treating providers and other staff members |
Journey mapping and personas | Define the patient user and describe the sequence of events in which the patient will experience the virtual reality treatment within the context of their illness experience |
Ideation through team collaboration | |
Sharing stories and notes | Collect stories, pictures, impressions, and notes about patients’ experiences and behavior |
Share information among team members to generate many ideas through techniques such as storyboarding, storytelling, and mind mapping | |
Generating ideas | Encourage team members to generate ambitious ideas without being judged. The committee believes that idea generation should be distinguished from idea evaluation |
After generating ideas, the team evaluates each idea and culls out the most feasible and appropriate idea for prototyping within technical and budgetary constraints | |
Prototyping through continuous user feedback | |
Building prototype | Convert ideas into tangible figures through drawings or mock-ups and obtain initial user feedback prior to advanced prototyping |
Iteratively improve designs with user feedback | |
Continuously testing prototype | Test quickly and iterate on the design of the prototype by collecting both positive and negative user feedback. Document all stages of user feedback in the resulting VR1 study paper |