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Table 2 Themes, subthemes and categories of items

From: Patients’ experience using an app for home remote monitoring of heart failure for a university hospital in Quebec, Canada

Themes

Subthemes

Categories

Motivation for using the app

Expectation to agree to use

- To be monitored by the attending team

- To improve safety

- To be able to self-monitor their physical signs and symptoms

Expectation to continue to use

- To maintain contact with the attending team

- To continue to be followed over the longer term

Benefits of use

Benefits related to self-care

- Increased attention to health

- Useful data to self-monitor

Benefits related to health

- Feeling of security

- Improve health status

Experience using the app

Experience related to ease of use

- Ease to install

- Less time spent on measurement activities and entering the data

Experience related to difficulties encountered

- Difficulties in the connectivity of the devices and software

Experience related to the use of information or data

- Understanding graphs and data history with ease

- Few interpretations in the data summary

- Few personalized notices

Suggestions

Suggestions related to technical aspects

- Enter more data into the app

- Improve technical aspects: print, accessibility for another peoples

Suggestions related to health information

- Personalized information in messages and emails

Suggestions related to modes of communication

- Add more interactive modes of communication between patients and healthcare professionals

- Add a discussion forum between patients