Table 4 Themes and codes for participants’ associations with items on compassion and technology
Theme Code | Nr. of quotes | Percentage of participants | Dominant element(s) of compassion that code was linked to (frequency) |
|---|---|---|---|
Benefits or possibilities for technology and compassion | 121 | 87 | Â |
 Technology helps to get more information/get closer to client | 72 | 73 | Recognizing suffering (31), empathy (22) |
 Technology offers structure or supports goal-oriented working | 16 | 40 | Alleviating suffering (16) |
 Technology gives a helpful distance | 13 | 47 | Distress tolerance (10) |
 Technology can support the professional | 12 | 40 | Distress tolerance (5) |
 Technology can decrease stigma | 8 | 40 | Understanding the universality of suffering (5) |
Critical or nuancing notes on technology and compassion | 119 | 100 | Â |
 Technology is not necessary for (elements of) compassion | 103 | 100 | Understanding the universality of suffering (36), distress tolerance (34) |
 Less or less accurate information about the client with technology | 10 | 27 | Recognizing suffering (10) |
 Usability of technology | 6 | 13 | - |
Role divisions and ways of working compassionately with technology | 119 | 100 | Â |
 Professional-dependent compassion elements | 64 | 93 | Understanding the universality of suffering (23), distress tolerance (21) |
 More active role for client with technology use | 11 | 33 | Alleviating suffering (4) |
 Compassion elements that are relevant for clients, not professionals | 9 | 40 | Understanding the universality of suffering (5) |
 Integration of technology in workflow | 8 | 27 | - |
 Platform-dependent compassion elements | 7 | 20 | Recognizing suffering (4) |
 Meeting the client’s preference | 7 | 40 | Alleviating suffering (2) |
 Colleagues | 7 | 33 | Distress tolerance (7) |
 Less active role for client with technology use | 2 | 13 | Recognizing suffering (1) |
 Role unclarity for professional with technology use | 2 | 13 | Recognizing suffering (1) |