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Table 5 Adaptations made to selected items with reasoning. DMHI = Digital Mental Health Intervention

From: Development of the Compassionate Technology Scale for Professionals (CTS-P): value driven evaluation of digital mental health interventions

Original item nr

Selected Item

Adapted Item

Using [DMHI] helps me to…

Reason for adapting or not adapting

2

With the platform, I can empathize with a client's experience

Empathize with a client

Adapted based on a participant’s comment: experience is a vague term which can refer to many things, and without it the item is more clear

3

The platform helps me to remain open to a client's issues

Accept difficult feelings that a client evokes in me

Adapted based on a participant’s comment on another, related item: the acceptance of difficult feelings in oneself is more aligned with this element of compassion

6

With the platform, I can support a client in working towards their goals

Support a client in working towards their goals

No comments

7

The platform enables a compassionate relationship with a client

Have a compassionate relationship with a client

Adapted wording to fit the new sentence format

8

The platform helps me to be aware of how a client is doing

Be aware of a client’s behavior

Adapted based on a participant’s comment that in addition to ‘thoughts and feelings’ mentioned in another item, they were interested in a client’s behavior

9

The platform helps me prevent becoming overwhelmed by a client's difficult emotions

Prevent becoming overwhelmed with a client’s difficult emotions

No comments

11

With the platform, I get a good sense of a client's thoughts and feelings

Get a good sense of a client’s thoughts and feelings

No comments

15

With the platform, I realize that having problems is human

Realize that having problems is human

No comments

17

With the platform, I can put myself in the perspective of a client

Put myself in the perspective of a client

No comments

23

The platform helps me alleviate a client's suffering

Alleviate a client’s suffering

Not adapted, despite one participant’s comment that ‘alleviate’ is a broad term. We chose to keep the original wording to stay close to the theoretical description of this element, in which inherently ‘alleviate’ can have different meanings

26

The platform supports compassion in my relationship with a client

Provide compassionate care

Adapted to better fit the new sentence format, and differentiate this item from item nr. 7

27

The platform helps to recognize a client's suffering

Recognize a client’s suffering

No comments

28

The platform helps me realize that I could also have been in a client's situation

Realize that I could also be in a client’s situation

Adapted from ‘could also have been’ to ‘could be’ for brevity

29

With the platform, I can support a client in improving their situation

Support a client in improving their situation

No comments

30

The platform helps me understand a client's problems

Understand a client’s problems

No comments

31

The platform helps me deal with my own difficult feelings that arise from empathizing with a client

Deal with my own difficult feelings that arise from empathizing with a client

No comments

32

I experience the platform as a compassionate addition to a client's treatment

Offer a compassionate addition to the treatment of a client

No comments

34

The platform helps me not to look down on a client's suffering

Not look down on a client’s suffering

No comments